Manager, Business Development
The Manager, Business Development is a customer-facing role responsible for delivering profitable new business to the Coriell Institute. This dynamic position provides the candidate with the opportunity to join a science focused business operations team and help shape its culture and work practices. Reporting to the President and CEO, the Manager, Business Development will be responsible for a broad range of scientific business development activities including:
- Customer prospecting and opportunity development
- Development and execution of customer account plans
- Initiating and conducting face to face meetings with clients
- Establishing and growing customer relationships, on both existing and new accounts
- Setting, managing and maintaining customer expectations
- Achieving sales plans and targets for key accounts
- Effectively selling the Institute’s capabilities and diverse service offerings
- Collaborating across the Institute operations to achieve superior customer satisfaction
- Organizing and executing compelling client presentations
- Facilitating proposal development and delivery, ensuring customer needs are addressed
- Managing client contact and engagement from opportunity identification through close
- Working with Coriell’s internal stakeholders to oversee and report sales metrics and develop best practices for customer management.
The ideal candidate for this role has 3+ years of experience selling technical services in the life sciences industry. An educational background in Genetics, Molecular Biology or a related scientific discipline is a plus. The ideal candidate should have a minimum of 7 years of combined work experience. The Manager, Business Development will be required to represent all aspects of our business with prospective clients. The position is expected to travel at least 25% of the time to client sites and meetings.
If you are interested in applying for this opportunity, please email your resume, including a cover letter describing your relevant experience, to careers@coriell.org.
Receptionist
The Receptionist is responsible for supporting daily office operations for the front desk, front office, and providing other administrative support as assigned. Duties related to this position include but are not limited to:
- Front desk operations: Maintain the lobby and front desk area, distribute daily postal mail, and coordinate with staff to plan visitor meetings and events.
- Conference room scheduling, setup, and maintenance: Serve as contact person for internal meeting coordination. Maintain accuracy of meeting room calendars and help to resolve room scheduling conflicts for each conference/boardroom. Execute all catering requests and assist with the setup and cleanup as needed. Provide inspections of all rooms, ensuring they remain organized and operationally ready. Help ensure kitchen and breakroom spaces supplies are stocked and rooms are clean.
- Administrative duties: Support the Office of the President and other departments with completing filing and copy tasks as well as Board of Trustees meeting preparation. Candidate must be adaptable to change and have the ability to juggle multiple projects at once.
- Miscellaneous: Assist the team with coordination of internal and external events, as assigned. He/she must be willing to work a flexible schedule when meeting and event needs fluctuate outside their standard working hours.
The ideal candidate has 2-3 years of experience in a similar setting with similar duties, with a bachelor’s degree and excellent written and verbal communication skills. The demonstrated ability to multi-task efficiently and to independently prioritize responsibilities are key attributes of the incumbent for this role. Attention to detail, tactful problem solving skills, and the capacity to maintain a respectful and professional work environment are essential.
